Ingress Help Center

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How do I cancel my faction change, codename change or delete profile request?

Please note that we cannot guarantee that any cancellations will be received in time to stop your request. However, if you’d like to attempt to cancel, reply to your original ticket with the word CANCEL. Please do not file a brand new ticket asking for cancellation.

If you’re not sure that you’d like a faction change, codename change or your profile completely deleted, please do not submit a request.